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Withdraw from your contract

You have 14 days from delivery to change your mind, without giving a reason. Fill in the form below: you will receive an email confirming we have received it, with the text of your declaration and the date and time you sent it.

Full name *

Email address * — we will send the acknowledgment here

Order number *

Order date

Items you wish to return — leave empty for the whole order

Reason — optional, you are not required to give one

What happens next

  • You receive an acknowledgment by email, containing your declaration and the date and time of sending. Your withdrawal is valid from the moment you send it, not from our reply.
  • You have 14 days from that moment to send the items back.
  • The refund is issued within 14 days of us receiving your declaration, using the same payment method.
  • Return shipping costs are at your expense, except for faulty or non-conforming items.
  • The right of withdrawal does not apply to personalised or made-to-order jewellery.

If you prefer, you can also write to us at hello@araminigioielli.com.